App and website use

Which applications and sites took the team’s time?

App and website use (/reports/app-usage), titled “Apps & URLs” on screen.

Read the fifth tile before any of the others. Uncategorized is the amount of time your rules could not score, and it sets the error bar on every productivity percentage in the product.

What question it answers

Where the team’s desktop hours went, by application — and, more usefully, how much of that time your rules could not classify at all.

Where the numbers come from

The tracker records an event every time the active application changes. Those events are summed per app, then each app is scored against your rules — the person’s productivity role first, then a team rule, then a workspace rule, then the built-in defaults. Anything that matches none of the four is Uncategorized.

So this report is a measurement of your tracker and of your rule set, in one screen.

The figure that matters most

Uncategorized sets the error bar on every productivity number

It sits fifth in the row of six, with its share of app time underneath it and the hint “still needs a category”.

If a quarter of the time matched no rule, then a “68% productive” figure is really “68% of the three quarters we could score”. The same error flows into Activity, into the productivity pillar of the Scorecard, and into every low-productivity alert you have set.

Under 10% is healthy. Above 25% and the productive share is not worth arguing about with anybody — not with a team, and certainly not with a person.

The other five tiles are App time, Productive, Neutral, Distracting and Apps seen.

Reducing it

The summary table lists applications by time with their share and duration.

For each one, decide which job it belongs to and classify it there — not workspace-wide. A company-wide rule to fix one team’s tool is how a rule set becomes unmaintainable. See Apps and websites.

Each fix repairs the past as well as the future

Saving a rule recalculates the last 31 days of reports in the background. You are not only fixing tomorrow’s number — you are fixing the month somebody is about to ask you about.

Doing this once in the first fortnight is the highest-value hour an admin spends on the product.

The two views

Summary — a category donut, a bar per category, and a numbered table of applications with their share and duration.

Per person — one panel per person with their own category split and their own application list.

The employee picker narrows the list, not the tiles

On the Per person view the picker filters the panels underneath. The six tiles above stay whole-workspace. The screen says so itself: “The employee picker in the toolbar narrows this list only.”

So a tile reading 22% Uncategorized while you have one person selected is not that person’s 22%.

What it does NOT include

The title promises URLs. The screen has none

The page is called “Apps & URLs”. There is no URL column, no domain column and no website row anywhere on it. Every row is an application name.

Website domains are recorded — there is a data-collection switch for it, worded “Record which websites people visit (domain only, never the full address)”. They surface on Timeline and on the Live screen. They are not broken out here.

For the row-level record including domains, take Activity detail (apps and websites) from the Exports screen.

Only the top fifteen applications are listed. The table caption says how many were tracked, then shows fifteen. There is no page two and no sort control — the long tail is not reachable from this screen. Use the export when you need it.

No team filter, and no project or task breakdown.

No window titles. The tracker can record them, and the Application Log on Timeline shows them. This report groups by application only.

What to do with what it shows

Uncategorized above 10% — work down the table and classify. This is the whole job of this screen.

A distracting app near the top is a rules question before it is a people question. Check it in the categorisation tester first: the tool on Apps and websites names which of the four layers decided it, in five seconds.

An unfamiliar application with real hours against it is worth asking about. It is often a tool a team adopted that nobody told you about — and a rule you now need.

Export

Export as CSV sends an app_usage_breakdown request.

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