Who needs you today

Who needs you today?

Your dashboard answers it. Open /dashboard and read it in this order. The screen is built that way - its own section heading says “Approvals first, then who is on the clock”.

The whole triage is on one screen. The tiles say whether today is normal; the table underneath says who to open.

The order of attention

1. Pending approval. Anything above zero is work waiting on you. Read the next section before you click it - the number and the link are not the same queue.

2. Tracking now against Team size. Three of eleven at 11:00 is a question. Eleven of eleven is a day you can leave alone.

3. The Live now table. One row per person: tracked time, an activity bar, and Tracking or Idle. Under each name, idle time and a productive percentage.

4. One name. Click it and you get that person’s whole day - sessions, applications, idle gaps, screenshots.

Tile	What to do with it
Tracked today	The workspace total so far
Tracking now	Open sessions right now. Clicking it opens the Live screen
Avg activity	Keyboard and mouse across everybody today
Pending approval	Submitted timesheets. See the warning below
Team size	The count behind every figure above. See the warning below
Billable today	Only in a workspace that bills

Two buttons sit above the table: Review approvals and Open live view.

Two figures that are not what the label says

Pending approval counts one queue and opens another

The number is submitted timesheets. The click takes you to Time requests (/time/review), which is added time waiting for a decision.

They are different queues with different counts. Check both, every day.

Added timeTime requests - opens on Pending. The number here is never on the dashboard.

TimesheetsOpens on Submitted. This is what Pending approval actually counts.

Team size is not your headcount

The dashboard is not scoped to the people who report to you. It reads the whole workspace, and Team size counts the people in it who have tracked something today, or are tracking right now. Its hint says “People reporting to you”. It is not.

Two consequences:

• Somebody who has not started at all today is not in the table and not in the count. The gap you are looking for does not show up as a zero row. It shows up as a missing row.
• On a big workspace the list stops at 50 people.

A person who is not tracking at all

That is the urgent one, and it is the one the dashboard hides. Someone whose tracker stopped produces no hours, and nobody finds out until a timesheet comes in short.

Signs:

• Their name is missing from the Live now table, not showing zero.
• Missing from Live during their working hours.
• No row in the activity report for today.

Ask them before you assume anything. The usual causes are a password change that signed the desktop app out, a new laptop, and a bad network.

Reading an idle figure properly

Idle means no keyboard and no mouse for longer than the limit - three minutes by default. A long meeting, a phone call, reading a contract and a design argument at a whiteboard all produce the same block.

Note

Idle is a question, not an answer. Open the person’s timeline before you form a view. An idle hour sitting between two blocks of work on the same document is a different thing from an idle hour on its own.

The card further down the page

Scroll past the tiles to What needs attention first. It reads the same reports you would open and writes up to five findings in plain words, each with the rows behind it one click away.

It is the fastest weekly check in the product. How the team is doing goes through what it fires on.

Your own screens are empty, and that is correct

You have a manager role, so you are not tracked. Your personal screens have nothing in them. Nothing is broken - your screens are the team screens.

The three personal screens behave differently, and this one surprises people. My tasks does not show an empty list - it refuses, and points you at the team list.

Your screen	What you get
My tasks	Refused: “Managers and administrators should use the team task list to review assigned work”
My timesheets	An empty list. “No timesheets submitted yet”
Manual time, on the Me tab	An empty list. Switch to My team to see your people’s requests

Next: How the team is doing · Approving timesheets