Screenshots

Where are the screenshots, and what controls them?

Browse them on Screenshots (/screenshots). Control them in two places in Settings.

A plain gallery. There is no review state, no flag and no approval behind any tile — what you see is the whole feature.

The two controls

Control	Where	Values
Capture screenshots	Productivity rules → Tracking and privacy	On or off. On by default
Screenshot interval (sec)	Settings → Workplace policies	30 to 3600. Default 300 — every 5 minutes

That is all of it. There is nothing between on and off: no per-team setting, no schedule, no working-hours window.

It is on by default

A new workspace captures screenshots every five minutes from the first day anybody tracks, before anybody has decided it should. If that is not what you want, turn it off before you invite people, not after.

Browsing

The screen is a grid of 60 per page. Each card shows the picture, the person, the project and the capture time. Click one to open it full size.

Three filters: a date range defaulting to the last 7 days, a person, and a project. The project filter only appears in a task-based workspace.

Review mode is the second tab. It shows the same pictures in larger tiles — three columns instead of five. It is a density switch and nothing more: there is no approve, flag or review state behind it, and both tabs render the same cards.

Four limits worth knowing before you switch them on

There is no blur and no masking

Some marketing pages mention one. The product does not have it. A screenshot is a full-quality picture of whatever was on the screen.

If a screen in your company can hold a customer record, a medical record, a bank detail or an open password manager, your only control is to switch screenshots off. There is no middle setting.

Nothing records who viewed one

The product audits when a screenshot is taken and when one is deleted. It does not audit who opened one.

Neither an employee nor an auditor can ask who looked at a given picture, and you cannot answer the question either. For a compliance review, say this before you are asked.

A manager is not limited to their own team

Anyone holding the manager role can list and open every screenshot in the workspace, not only their team’s.

The product grants a manager the “view team screenshots” permission and then checks the role instead of the permission. The code narrows the list for an employee and for nobody else. This is a known gap, written down in the code as work still to do.

Today the only control you have is who holds the manager role. Keep that list as short as the structure allows.

A picture’s link works for five minutes without a login

Opening a screenshot produces a signed address that carries its own authorisation. Anybody with that address can fetch the image for five minutes, with no sign-in, from anywhere.

It expires on its own and it only ever grants one picture. But it does mean a link pasted into a chat is readable by everyone in that chat until it expires.

The on-demand capture

On Live, a manager or admin can press Screenshot now on a person’s tile. The desktop app takes one at the next opportunity, and the button locks for two minutes.

This one is audited

The request is written to the audit log with the name of the person who made it and the person it was about.

It is the only screenshot action with a name attached to it, so it is the only one you can answer questions about later.

Deleting

There is no delete button on this screen

The API supports deleting a screenshot and restricts it to a tenant admin. No screen calls it. There is no delete action on the grid, none in the full-size view, and none in Review mode.

So today a screenshot cannot be removed from the product by a person using it. It leaves when retention sweeps it up, and not before. If somebody asks you to delete one picture, that is a request for an engineer, not a setting you have.

Retention

Screenshots older than your retention days are deleted permanently by a job that runs nightly at 03:30 UTC — the file, the preview and the database row. The default retention is 90 days.

That job is the only thing that removes a screenshot, which is why the retention number on Workspace settings is the real control over how long these pictures exist.

A position that holds up

1. Decide what a screenshot is for in your company. Quality review, client evidence, or dispute resolution are reasons. “In case” is not.
2. Pick the longest interval that still serves that reason. Ten minutes usually does; five is twice the storage for the same answer.
3. Write down who may open one, and keep that list as short as the roles allow — remembering that every manager can see everybody.
4. Tell people before the first capture. Send them What is recorded about you.
5. If any screen in your company holds somebody else’s personal data, start with screenshots off and argue your way up.

Next: Screenshots, privacy and how long data is kept · Workspace settings