Workspace settings

What can you change about this workspace, and where?

Settings are split across two screens. Settings (/settings) holds the numbers. Productivity rules (/settings/productivity) holds the switches.

Both are tenant admin. Everybody else can open Settings and see it read-only: “Read-only — ask a tenant admin to change tracker policies.”

The Browse settings grid at the top is a map, not a form. Three of its seven cards lead off this screen entirely — to Users, Projects and Audit logs.

Settings → Workplace policies

Setting	Range	Get it wrong and
Workspace work mode	Not editable	—
Allow manual time	On or off	Off means hours away from the computer are lost entirely
Default timezone	An IANA name, e.g. America/Los_Angeles	The Timeline and the daily charts are drawn on the wrong day
Screenshot interval (sec)	30 to 3600	Too short costs storage; too long proves nothing
Idle threshold (sec)	30 to 3600	Too short makes readers look idle; too long hides a real gap
Data retention (days)	1 to 3650	Too short loses your evidence; too long is data you must defend

Each field carries its own line of help on the screen. The idle one is the clearest: “No input for this long flags the session as idle.”

Press Save settings. The button refuses to enable until all three numbers are in range and the timezone is filled in.

The timezone does less than its name suggests

Default timezone moves Timeline and the daily bar charts. It does not move the period boundary on the tabular reports — Activity, Timesheet detail, Project summary and both billing reports all start and end at UTC midnight, whatever this field says.

So in India, Australia or the US west coast, a report for “yesterday” is not the local yesterday, and no setting on this screen changes that.

Set it on day one anyway. It is what the one screen people use for evidence is drawn in, and changing it later moves every historic Timeline.

The one you cannot change

Work mode is fixed at creation

It is shown as a value, not a field, with the line “Work mode is fixed after workspace creation.” The server refuses the change outright — there is no override and no support request that undoes it.

It decides whether projects, tasks and the three billing reports exist in this workspace at all. A workspace created in the wrong mode has to be created again, and every hour recorded in it so far comes with it or does not.

See Task based or productivity only before anybody creates the next one.

Productivity rules → Tracking and privacy

Everything about what is collected lives on the other screen, not this one.

The second settings screen. The tab counts are the quickest health check you have: a Goals count of nought means the Goals met pillar on the Scorecard is scoring nobody.

Tracking mode — Task-start only or Always-on background. Productivity-only workspaces are forced to always-on.

When the tracker detects cheating — Off, Record it and tell the manager, or Also stop tracking. The middle option is the default and the sensible one: stopping somebody’s tracking on a heuristic turns a false positive into lost pay.

Blocked programs — a comma-separated list of things that should not be running, such as a mouse jiggler. The placeholder shows the shape: autohotkey, caffeine, mousejiggler.

Tracker behavior — three switches, all off unless you turn them on: start at boot, let people pause tracking, and allow untasked background time to be billable.

Data collection — six switches. Five are on by default: record app usage, record window titles, capture screenshots, record website domains, send live working status.

The sixth switch is the only one that sends data outside

“Send weekly team figures (no names) to Claude for an AI summary” is off by default and is the only setting in the product that sends anything to an outside service. It drives Insights.

The other five decide what is recorded. This one decides what leaves. They are not the same decision and they are not the same conversation.

Full detail: Screenshots, privacy and how long data is kept.

What this screen does not do

The Organization card is read-only. Name, slug, plan and status are shown and cannot be edited here. Only a platform admin changes them, on Workspaces.

There are no per-team policies. Every setting is workspace-wide. A team that needs a different screenshot interval cannot have one, and a team in another country cannot have its own timezone.

There is no change history on the screen. Changes are written to the audit log with before and after values — see The audit log.

No setting here is scheduled. A change applies from the moment you save it. There is no “from Monday”.

The order to set them in

1. Timezone, before anybody tracks. It decides what day the Timeline draws.

2. Retention, matched to the longest period anybody could ask you about. This is a promise to your people as much as a storage figure.

3. Screenshots — on or off first, then the interval. The on/off switch is on the Productivity rules screen; the interval is on this one.

4. Idle threshold, set above a normal meeting. 180 seconds flags a three-minute pause as idle.

5. Tracking mode, matched to how work actually arrives in your company.

Then stop. Three of these move every number in the product, and a workspace whose settings change monthly has no comparable history at all.

Next: Screenshots, privacy and how long data is kept · The audit log